Account & access
Need help signing in, reconnecting social logins, or recovering playlists? Share the email on your account and any error you see.
Support
Need a hand getting things back on the screen?
Our team replies to all inquiries within two business days. Start by emailing support@screenr.cc and include the details below so we can resolve your issue faster.
Watch party planning
Track runner availability, add media to a lineup, or troubleshoot votes—include the party name or playlist so we can look up the flow.
Technical issues
Encounter broken UI, missing data, or sign-in bugs? Tell us the browser, device, and steps that reproduce the issue.
Billing & subscriptions
Questions about payment methods, invoices, or plan changes? Link your Screenr username and describe what you were trying to do.
Before you reach out
Prep a fast, thoughtful request
- Check the F.A.Q. for known issues before contacting us.
- Confirm your browser is up to date and try a hard refresh.
- Include precise steps and screenshots when possible.
What to include
Share your username, the browser you are using, and an exact description of what happened. Screenshots and URLs help us reproduce the issue quickly.